You are ultimately responsible for your child’s charges. Although if you have special financial needs, we are willing to work with you.

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If your child does not have insurance coverage, full payment is expected at the time of service rendered. We do provide payment discounts to our private pay patients provided they are paid in full at the time of service.

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Please make sure that you have linked one of our physicians as your Primary Care Provider on your Bayou Health/Medicaid plan. We have Medicaid applications in our office and you can receive more information on eligibility at http://www.dhh.state.la.us/

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We participate in all the Coordinated Care Plans of Bayou Health Medicaid.

• AETNA Better Health

• United Health Care

• Amerigroup

• Louisiana Health Care

• Amerihealth/LAcare

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• All patients are expected to be respectful to other patients and staff.

• Please bring with you a list of all your questions and concerns regarding the visit.

• No food or drink is allowed in the building.

• Please bring your child’s favorite game or book to entertain your child should you have a wait.

• Do take soiled diapers with you.

• Please do not smoke in our office or right outside our building.

• Please do not use cell phones in the exam rooms or at the front desk.

• Please do not allow your child to write on the walls, tables or chairs.

• Please do not touch any of the stickers hanging throughout the office.

• PLEASE HELP TO KEEP OUR OFFICE CLEAN!

Our practice accepts most private insurances. It is your responsibility to know if your insurance plan has our physicians as participating providers. You are financially responsible for all the charges incurred in your child’s care and treatment which include co-payments, deductibles and other charges not covered by your insurance company. We will file insurance as a courtesy to you. If you have questions about your insurance we will be happy to help. However, specific coverage issues should be directed to your insurance company.

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HIPAA(Health Insurance Portability and Accountability Act) is the policy that entails the privacy and protection of patient medical information. For complete information about HIPAA, the full document is available here.

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